Affected services:

  • Analytics

Analytics data sync issue identified

Opened on Thursday 2nd June 2022, last updated

Resolved — Data re-syncing is complete. Users should be able to generate reports now.

Posted by Turvo Team

Monitoring — Data re-syncing is complete. Users should be able to generate reports now.

Posted by Turvo Team

Monitoring — Re-syncing of data in progress, data will be synced in next 24-36 hrs

Posted

Identified — Issue has been narrowed down and teams are currently working on re-syncing of the data.

Posted by Turvo Team

Identified — We have identified data sync issue for some of data-streams and causing data mismatch in analytics reports. Teams are working to fix the issue.

Posted by Turvo Team