Turvo Analytics data reports issue

Resolved — Closing the issue as the Turvo Analytics platform is back to normal operation. Some email reports for a small subset of customers may delayed and our Analytics team is reaching out to these customers to submit them directly.

Posted January 27, 2022 13:51

Monitoring — Issue has been fixed. Monitoring the system now.

Posted January 27, 2022 07:49

Identified — Turvo is working to correct the issue and to ensure data is re-synced.

Posted January 26, 2022 23:28

Investigating — Turvo is aware of a Turvo Analytics data sync issue that is being investigated. This may result in a delay in the syncing of the most recent data to Turvo Analytics reports.

Posted January 26, 2022 17:50