Affected services:

  • Documents

[Resolved] Issue with document creation functionality

Opened on Wednesday 12th February 2025, last updated

Resolved — Issue is fixed after the release of hotfix. Detailed RCA will be communicated separately.

Posted by Turvo Team

Monitoring — Documents issue is fixed and we are monitoring the same

Posted by Turvo Team

Identified — Team has identified the issue and fix will be deployed tonight.

Posted by Turvo Team

Identified — 2025-R1 release changes are impacting document creation flow, engineering teams are working on the fix.

Posted by Turvo Team