Degraded performance related to Shipment, Orders and other integration

Resolved — We are back to normal operation and any remaining backlogs have cleared. We will continue to monitor our systems closely. Thank you for your patience.

Posted October 21, 2021 01:49

Monitoring — All systems continue to operate as expected and we continue to monitor our systems closely.

Posted October 20, 2021 07:47 by Turvo Team

Monitoring — We are back to normal operation and we continue to monitor our system closely. Any remaining affected customers are being communicated directly.

Posted October 19, 2021 23:40

Identified — As of now there is no further updates then clearing the backlog and further mitigating. Next update will be provided once we have significant improvement

Posted October 19, 2021 16:04

Identified — We are still seeing the backlog and further working on to find RCA and fix

Posted October 19, 2021 14:58

Identified — We have cleared some more backlogs. We are taking further corrective actions. We are still seeing the issue and constantly working on to find RCA and fix

Posted October 19, 2021 13:16

Identified — We have cleared some more backlog and taking further corrective action.

Posted October 19, 2021 12:02

Identified — We have cleared initial backlog and taking further corrective action.

Posted October 19, 2021 11:16

Investigating — Identified some pattern and we have take some corrective action. Queues are draining now

Posted October 19, 2021 10:26

Investigating — We are still investigating the root cause and trying to mitigate the queue pile up

Posted October 19, 2021 10:03

Investigating — Degraded performance related to Shipment, Orders and other integration.

Posted October 19, 2021 09:34 by Turvo Team