Affected services:

  • Integrations
  • Driver app
  • Inventory
  • Appointments

{Resolved} Queue hardware issue

Opened on Wednesday 20th March 2024, last updated

Resolved — Issue is resolved, services are up and running.

Posted by Turvo Team

Monitoring — Affected servers are restored and teams are closely monitoring.

Posted by Turvo Team

Identified — Teams have identified the root cause (AWS hardware issue in one of the Queue hosted cluster nodes) and fixed by replacing the faulty node. Now we are restoring applications services. ETA - 2 hours.

Posted by Turvo Team

Investigating — We are investigating the queue hardware issue. We are actively looking into this.

Posted by Turvo Team