Resolved —
Issue is resolved, services are up and running.
Posted
by Turvo Team
Monitoring —
Affected servers are restored and teams are closely monitoring.
Posted
by Turvo Team
Identified —
Teams have identified the root cause (AWS hardware issue in one of the Queue hosted cluster nodes) and fixed by replacing the faulty node. Now we are restoring applications services. ETA - 2 hours.
Posted
by Turvo Team
Investigating —
We are investigating the queue hardware issue. We are actively looking into this.