Affected services:

  • Driver app

[Resolved] Shipments are not visible for Android Turvo driver app users.

Opened on Thursday 19th October 2023, last updated

Resolved — Issue is resolved.

Posted by Turvo Team

Monitoring — Issue has been mitigated and now Drivers with Android driver app should be able see shipments now.

Posted by Turvo Team

Identified — In the Turvo driver app the driver is not able to see the assigned shipment and hence wont be able to start the tracking. Engineering team has identified the issue(from today's release) and working on the fix. Note: No impact to Apple iOS based driver app users.

Posted by Turvo Team