Investigation

Resolved — We have identified the cause of the issue and a hotfix will be released immediately. In the meantime Turvo has mitigated the impact and closely monitors the health and performance of our system. The issue will be marked as 'revolved' for now pending the hotfix since our Platform is back to normal performance levels.

Posted January 19, 2022 13:16

Monitoring — Our systems are normalizing and our Platform queues are clearing. Turvo will continue to monitor our systems closely until the issue is resolved. New updates will be provided as they become available.

Posted January 19, 2022 11:58

Investigating — We have been able to mitigate the the issue at certain extent and backlog is getting cleared than what it used to be an hour before We are still investigating the root cause

Posted January 19, 2022 11:38

Investigating — We're currently aware of the issue and are investigating the cause. We will provide further updates as we have them.

Posted January 19, 2022 10:26