Turvo analytics performance degradation

Resolved — Faulty node is replaced successfully.

Posted August 25, 2024 01:12 by Turvo Team

Monitoring — Faulty node restoration requires analytics cluster restart, we will perform restoration activity during US non-peak hours.

Posted August 24, 2024 15:55 by Turvo Team

Monitoring — We have mitigated the issue by taking out faulty node from the Analytics cluster. Turvo Analytics service is accessible now. Teams will continue to restore the faulty node.

Posted August 24, 2024 15:18 by Turvo Team

Identified — Teams have identified the root cause of the analytics cluster issue and working on the fix.

Posted August 24, 2024 14:23 by Turvo Team

Investigating — We are observing issues on Analytics nodes, teams are investigating.

Posted August 24, 2024 13:10 by Turvo Team