Affected services:

  • Shipments
  • Driver app

[Resolved] Issue with Twilio SMS integration

Opened on Monday 22nd April 2024, last updated

Resolved — The issue is now resolved and SMSes are going through successfully.

Posted by Turvo Team

Monitoring — Update: Issue seems to be fallout from Twilio incident (https://status.twilio.com/incidents/ypqrd1cnxjjt). T-Mobile, Metro by T-Mobile and Bandwidth based carriers are impacted.

Posted by Turvo Team

Monitoring — Error has been contained. Working with Twilio team for the root-cause.

Posted by Turvo Team

Investigating — Seeing issues with Twilio SMS integration, teams are investigating.

Posted by Turvo Team