Affected services:

  • Analytics

Turvo Analytics data sync issue

Opened on Thursday 17th March 2022, last updated

Resolved — Issue is now resolved.

Posted by Turvo Team

Monitoring — Issue is fixed and we are currently verifying the data.

Posted by Turvo Team

Identified — Turvo has identified that Turvo Analytics customers are missing shipment data within Turvo Analytics. This is not affecting delivery of the Turvo Platform in general and all other systems are operating normally. We are working to rectify the fault with Turvo Analytics with the highest priority for those customers that are impacted.

Posted