Turvo Driver App - Shipment Visibility Issue

Incident Report for Turvo

Resolved

This incident has been resolved.
Posted Jul 14, 2026 - 19:02 UTC

Monitoring

The issue has been resolved, and drivers are now able to successfully accept their invitations. We have verified that the invitation acceptance flow is functioning normally.
Posted Jul 14, 2026 - 18:43 UTC

Identified

We are currently investigating an issue where some drivers are unable to view their shipments in the Turvo Driver App. We will provide another update as soon as more information is available.
Posted Jul 14, 2026 - 16:03 UTC
This incident affected: Driver app.