Resolved -
Data is now fully in sync and the issue has been resolved. Systems are operating normally.
Oct 29, 19:43 UTC
Identified -
Our engineering team identified the root cause as a slowdown in the data sync job. The job has been restored and is now processing normally. We expect all data to be fully updated by 10/29, 3 PM EST.
Oct 29, 14:02 UTC
Investigating -
We are currently experiencing delays in data refresh to Turvo analytics. We are actively looking into the issue.
Oct 29, 12:37 UTC